Business-to-business (B2B) and business-to-consumer (B2C), both businesses have their own place in the market and differ from each other in many ways.
Since the market has many common intersection points, individual consumers play an evident role in the B2B business. Now suppose, you have just started a business and your purpose is to walk into the B2B market. Your prime target will be the businesses of your targeting domain and you would have to build credibility in the market. Now once you set up your business and your product starts reaching the consumers, your future will be based on the consumer’s trust in your brand.
In between business and consumer, there are so many businesses that work as a mediator. They buy products from a point and sell them to another mediator or to final consumers. There can be one, two, or more mediators.
Consumers should be your prime focus always. It’s right that if you are into the B2B market, your buyers won’t be direct consumers but if consumers won’t buy your product then who will? For once you can hold up your business by selling to your buyers but your buyers are into the business as well and if no one will buy from them then why they would be buying your products?
If you have an established business and the consumers of your product like it and keep their trust under the couch then your buyer will be the continued strength of your business. But once your name goes out of the consumer’s minds, slowly your relationship with your buyers will start fading.